All posts by Susan Lankfer

Training that is locally sensitive drives engagement, understanding, inclusivity and better learner outcomes. I spoke to L&D experts to see what impact language and culture has on training global teams and they shared their top tips.

How many times do you think you uttered the words, “you’re on mute” last year? The pandemic shifted how and where we work overnight and organisations had to quickly adapt. For L&D teams this meant two huge shifts:

Great partnerships have the power to transform those involved and the world around them. Wilbur and Orville Wright gave us wings to fly and Ben and Jerry expanded our waistlines.

With your new translation partner now on board, here comes the fun part, translating your L&D content so it works for your global audience.

“We know that having a good company culture with engaged employees leads to happier employees, but employee engagement doesn’t happen automatically. We work for it.”

Your translation partners are an extension of your L&D team. Just like when you’re hiring internally, there are some key considerations and questions to ask when outsourcing translations to a translation agency. Whether you want to switch providers, or are hiring a translation company for the first time, it can feel like a big job.

My experience working with our L&D clients is that they’re all united by one goal: to improve learner engagement and positive learner outcomes. Whilst great artists might have years to work on their masterpieces, L&D teams do not. You’re under pressure to not only create engaging learning programmes, but translate and deliver it internationally, all

Translated learning and training programmes, when done badly, are like listening to someone retell a joke when they’ve forgotten the punchline. It’s difficult to understand, frustrating to deliver and underwhelming. When done well, L&D content should be just as engaging regardless of the language it’s consumed in. That’s why it’s so important to take considered

As a Learning and Development team, creating and delivering learning and training programmes is what you’re great at. But when working in an international company you have the added challenge of developing programmes that perform on a global scale. You need to develop programmes and then translate the content – sometimes in many languages –