Confidentiality

cyber-essentials-badge-high-resComtec recognises the sensitive nature of our clients’ documentation. From NDAs to robust cybersecurity practices, we take the confidentiality of your translation and interpreting projects extremely seriously.

Our Confidentiality Policy

In working with you, the Comtec team understand that we are in a position of trust. We know that you may have legal and regulatory obligations to your own clients and need to be sure that the documents we translate or the details of the assignments for which we interpret will remain confidential. Comtec are used to handling sensitive information and have implemented a range of policies to ensure the safety of your documents.

Our linguists are also required to sign confidentiality agreements with us when they start working for Comtec. This ensures our linguists keep documents and materials in safe custody, and do not disclose their contents to any third party without express written consent.
Comtec has recently been awarded certification by the Cyber Essentials scheme. Cyber Essentials is a government-led scheme designed to ensure that companies have fundamental technical security policies and practices in place in order to defend against common cyber-attacks. Further information on the Cyber Essentials scheme can be found here.

Comtec is also in the process of working toward ISO/IEC 27001:2013 certification for Information Security, with an aim to have achieved certification by 2017.

Case Study: Ensuring confidentiality for our clients

Comtec were tasked with providing a market-leading London-based Law firm with round-the- clock language support for a high-profile legal case. Translations of witness statements, court decisions and recorded audio interviews needed to be translated from several languages into English, which involved working with a wide network of translators located around the world. To ensure confidentiality at all times, our account managers signed non-disclosure agreements and linguists were bound by Comtec’s own confidentiality clauses. Documents for translation were delivered by hand to Comtec by company staff. Certified hard copies of the translations were then delivered in person to our client by Comtec staff and digital versions were uploaded to a secure FTP server.

If you have any questions about the measures we take to maintain confidentiality and the security of customers’ data, please get in touch.

Transparent
pricing

We provide a cost effective and comprehensive service

Have a short
deadline?

We deliver quickly and efficiently

Translating for
over 30 years

We are experienced with a strong reputation

ISO 9001:2015
certified

We’re also recognised by ISO 17100:2015 – the translation industry’s quality standard

3000+ linguists
in our network

Individually assessed and hand-picked for each project

200+ languages
offered

Covering all industry sectors

testimonial-title
Dan Scholes

Sponge UK

Dan Scholes

sponge-150x53sponge-quote

Uschi Balzer

Domino

Uschi Balzer

domino-150x53domino-quote

Lewis Hopkins

UKIP Media & Events

Lewis Hopkins

ukip-150x91

UKIP-quote

Please note that UKIP Media & Events are a non-political organisation with no affiliation to any political parties.

Helen Cassidy

Logicearth Learning Services

Helen Cassidy

Logicearth Learning Services logicearth-learning-services-quote

Simon Sheridan

Geotech

Simon Sheridan

Geotech geotech-quote

Monica Chauhan

Impact Innovation

Monica Chauhan

Impact Innovation impact-quote

Gemma Cutting

PromoVeritas

Gemma Cutting

promoveritas-quote

Trevor Knowles

Integral Powertrain

Trevor Knowles

integral-powertrain-quote

Simon Fletcher

Apteco

Simon Fletcher

Apteco logo apteco-quote

MSL Solicitors

MSL Solicitors

LOURDES QUERIDO

Do you need a translation service?