Customer Service Feedback Survey 2023

At Comtec, we’re committed to support our clients in the very best way we can. By sharing your feedback with us, you can help us continue to evolve our service and strengthen our partnership. Thank you very much for taking the time to share your thoughts.

Customer Service Feedback Survey
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For the following questions, please select the option that applies most to you. 

People
1. Comtec demonstrates initiative to anticipate our needs, problems and opportunities
2. Comtec encourages a friendly, professional working partnership.

Strategy/Expertise
3. Comtec demonstrates a good understanding of our product/service/brand
4. Comtec identifies practical and appropriate solutions for our requirements
5. Comtec delivers results that help us achieve our business objectives

Communication
6. Comtec works effectively and efficiently with our company and other partners
7. Comtec accumulates and applies learnings from prior experience
8. Comtec provides flexible solutions to cope with changing needs

Agency Operations
9. Comtec delivers on time and in line with expectations
10. Comtec charges fairly and transparently for services
Recommendation (Net Promoter Score)