Pronto by Comtec: Accurate, on-brand translations in minutes

Pronto is Comtec’s self-service customised machine translation tool, designed for businesses that require fast, secure, and cost-effective multilingual content.

It combines advanced AI with your brand’s tone of voice and terminology, ensuring that your machine-translated content receives a brand-specific round of editing as standard.

If your content requires a bit of extra attention, you can submit it for optional human review via Pronto Pro Edit.

Pronto is ideal for organisations creating content at scale, including HR, L&D, customer support, product and marketing teams. If you’re working across multiple markets and need consistent multilingual communication without long delays or high agency costs, Pronto is a perfect fit.

Pronto isn’t a generic AI tool.

Our linguists and localisation engineers configure and manage the translation setup, including:

• Applying your terminology and preferred phrasing
• Defining tone of voice and style rules
• Handling language variants and regional expectations (e.g. Canadian vs European French)
• Adapting output by market, not just language

This expert-led setup is what makes MTAP reliable, consistent and suitable for real business use, rather than risky raw MT.

Using Pronto is quick and easy:

• Log into the Comtec client portal
• Go to the Pronto area in your dashboard.
• Upload your files to be translated.
• Select the source and target languages.
• Receive AI translations in minutes, with automated post-editing applied (Auto Edit).
• Review internally if needed (Internal Edit).
• Download your translated files or submit them for optional human review if needed (Pro Edit).

You’ll receive an email alert as soon as your translation is ready to download.

Pronto gives you different levels of review depending on the content you are translating.

Auto Edit is included as standard with every Pronto translation. It is Comtec’s linguist-engineered automated post-editing layer, designed to improve the raw machine translation by applying terminology, tone of voice, style rules and market-specific language preferences.

Internal Edit is an optional add-on that allows your own reviewers, such as regional teams, product specialists, brand teams or compliance contacts, to review and approve translations directly inside Pronto.

Pro Edit is an optional human review service. A professional Comtec linguist reviews and refines the Pronto translation when the content needs extra care, such as customer-facing, brand-sensitive, technical or regulated content.

This means you can choose the right level of support for each project, instead of using the same translation process for everything.

Pro Edit is an optional human review service. A professional Comtec linguist reviews and refines the Pronto translation. Pro Edit is best for content where extra reassurance is needed.

This might include:

• customer-facing content for important markets
• campaign copy or brand-sensitive language
• content where tone, nuance or emotional impact matters
• specialist content, such as legal, financial, medical or technical material
• languages where you do not have an internal native speaker or reviewer

For lower-risk, structured or internal content, Auto Edit or Internal Edit may be enough. If we think a fully human translation or transcreation route would be better, we’ll tell you.

Pronto supports more than 30 languages, including all major European, Asian and right-to-left languages. Specific language variants are also available, for example, Brazilian Portuguese or Mexican Spanish. We can add additional languages, depending on your subscription.

Don’t see a language you need? Just ask! We’ll be happy to look into it for you.

Pronto supports all standard editable formats, including:

• Word, Excel, PowerPoint
• HTML, XML, JSON, TXT
• XLIFF, IDML, CSV, SRT

If you have a file type other than the ones we support, please let us know, and we will confirm its compatibility.

Translations are typically ready within minutes, depending on file size. You’ll receive an automated email once your file is complete and available for download.

If you request Pro Edit, a member of the Comtec team will be in touch ASAP to give you a predicted turnaround time and a quote.

Yes. We designed Pronto with data security and privacy in mind.
Your content is never shared with public AI models. All processing takes place in a secure, GDPR-compliant environment, and we’ll support any internal compliance requirements you may have.

Comtec provides complete onboarding, training and setup support, including:

• Uploading and configuring your glossaries and language assets
• Tailored training sessions (onsite or remote)
• Prompt engineering to align AI output with your brand
• Ongoing optimisation and support from our UK-based team

No prior localisation or technical experience is needed; we manage everything for you.

Yes. We offer a one-month free trial of Pronto Lite, so you can test Pronto on real content before making a broader commitment.

Pricing is based on:

• The number of words you translate
• Which languages you choose to customise
• Your overall usage volume

There’s a one-off setup and customisation fee for customised languages, followed by per-word usage pricing. Higher volumes benefit from lower per-word rates.

Get in touch and we’ll recommend the most cost-effective option for how you work.

Yes. You can start using Pronto straight away with our standard translation setup, then add customisation for the languages where you need more control.

Our standard setup gives you fast, secure, self-service translation across supported languages, with Comtec’s linguist-designed prompts and quality controls built in. It is ideal for testing the platform, translating general content or working with lower-risk material where speed and convenience are the priority.

For customised languages, Comtec’s linguists and localisation specialists configure Pronto around your approved terminology, tone of voice, style preferences and market rules.

This gives you flexibility: you can use the standard setup where speed matters most, and add customisation where brand consistency, terminology or market-specific wording need more attention.

No. You can customise Pronto language by language.

Pronto gives you access to a standard translation setup across supported languages, so you can translate quickly without needing brand-specific customisation for every market.

Many teams choose to customise only the languages they use most often, where they have higher volumes, or where terminology, tone of voice, brand consistency or market-specific wording need tighter control.

This gives you a flexible way to balance speed, cost and quality across different languages and markets.

Sometimes, yes.

Pronto is designed to help you translate suitable content faster and more cost-effectively, especially structured, repeatable or informational content. But some content still needs a fully human approach.

For highly creative, brand-critical or culturally sensitive content, such as campaign concepts, brand storytelling, advertising copy or transcreation, a fully human translation route may still be the best option.

We’ll always advise honestly on the right approach, whether that is Pronto with Auto Edit, Pronto with Internal Edit, Pronto with Pro Edit, or a fully human translation service.

Yes. Pronto is engineered to retain formatting and tags, so exported files drop straight into your workflow without rework.

Absolutely. Start the free trial to try it yourself. When you’re ready to roll out, choose Sign up and we’ll configure Pronto using the details you provide – no meeting required.