• Dedicated translation team for fast and effective global internal communications.
  • In-depth discovery to ensure we understand our client’s culture, employer brand, requirements and expectations.
  • Translations into eleven languages: Brazilian Portuguese, Chinese (Simplified), French, German, Italian, Polish, Portuguese, Russian, Spanish, Thai, and Turkish.
  • Assisting with translations across the business in other departments.

The client

Klöckner Pentaplast, a global leader in high-barrier protective packaging with over 5,900 employees, needed reliable and effective internal communication solutions across 11 core languages.

The challenge

Klöckner Pentaplast sought Comtec’s expertise in translating various internal communications and marketing materials to ensure their global workforce stayed informed and engaged.

How we helped

Since 2017, we’ve provided end-to-end localisation for Klöckner Pentaplast, supporting a variety of projects, including video subtitles and newsletters. Our ongoing partnership has allowed us to build a comprehensive collection of internal resources, like glossaries and translation memories, ensuring that translations are accurate and cost-effective.

Key actions we took included:

  • Market Review Process: We streamlined the review process by liaising directly with local market teams in 11 languages, using MemoQ technology to collect feedback easily. This saved valuable time and reduced costs by making the process more efficient.

  • Technology Integration: Our use of MemoQ allowed seamless feedback collection and review, reducing the administrative burden and speeding up the translation process.

  • Broader Impact: Our expertise and consistent quality led other departments, including Finance, Legal, and HR, to also partner with us for their ad-hoc translation needs.

Results

  • Time and Cost Savings: Streamlined translation and review processes saved Klöckner Pentaplast 50% of their time and money while ensuring accuracy.

  • Scalability: Our ongoing support across various departments showed our ability to scale and adapt to Klöckner Pentaplast’s needs.

  • Increased Efficiency: Our partnership helped enhance internal communications and marketing efforts globally, delivering high-quality translations, at a faster rate.

  • Over 250 projects completed to date, with 100% of our projects delivered on-time or ahead of schedule!

  • Achieved additional annual cost savings of 6% through our rebate scheme.

Final Thoughts

Since winning the competitive RFP in early 2021, we’ve remained Klöckner Pentaplast’s trusted translation partner, continuing to deliver efficient, high-quality localisation for their global operations.

Talk to one of our friendly team members to start growing your business on a global scale.